by THE NEXT STEP | Apr 16, 2020 | Operations
As leaders, we are responsible for meeting the goals of our key stakeholders, whether customers, upper management, or owners. As a result, many leaders we speak with are concerned about the productivity of their teams as they are forced to work remotely. The data...
by THE NEXT STEP | Apr 14, 2020 | Engineering, Operations
There are a lot of questions swirling around in leadership teams these days as they are working to move their operations to more remote-based work. Those questions might include: Will we stay productive? How am I going to monitor performance? How can we...
by THE NEXT STEP | Apr 11, 2020 | Operations
Choosing the best remote platforms can be a big project, especially when you are a small to mid-sized company without an IT support structure. Technology platforms can mean a lot of things. So, for the sake of this review, we are focusing on operations and support...
by THE NEXT STEP | Apr 7, 2020 | Operations
I am sure no one would be surprised to hear that internet usage was up 38% year over year in March, according to Statista, or that the top video conferencing tools had more than 10 million downloads in just the last week according to Android and Apple store stats....
by THE NEXT STEP | Jun 20, 2000 | Onboarding
The Next Step has a password-protected SharePoint folder for every client. Your folder contains updates of work in progress and copies of final materials. Any content requiring your approval is also found in your folder. Once you begin to work with TNS, you will...